Question 1

What payment methods are available?

Accepted Answer

We accept all major credit cards (Visa, Visa Debit, MasterCard, AMEX and Maestro), as well as Paypal.

Question 2

Why has my card been declined?

Accepted Answer

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card does not, for any reason, authorise payment then you will be notified of this immediately at the checkout. A common reason for orders being declined is due to the billing address details being entered incorrectly. Please ensure that in the 'billing address' section, the address to which your card is registered to is used. For full details of why the payment was declined, please contact your card issuer.

Question 3

Are there any discounts available?

Accepted Answer

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FAQ

Here are some answers to our most commonly asked questions on orders, shipping and product care. If you can’t find the answer to your question just contact us and we will be happy to help.